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Contact Centre Essay Examples

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How a Contact Centre can improve staff retention?

Introduction Background of the problem Employee retention can be defined as the ability of firms to maintain their employees over a certain period of time. Ultimately, in the modern society, the business sector is changing drastically predominantly characterized with competition. This dynamic competition has forced organizations to outsource employees from other firms hence, making it…

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Hi, I am Sara from Studymoose

Hi there, would you like to get such a paper? How about receiving a customized one? Check it out http://goo.gl/CYf83b

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